Simple, Per-User Pricing
No hidden fees. No surprise invoices. Predictable IT costs that scale with your business.
Core IT
Proactive managed IT for stable, well-run businesses.
- 24/7 proactive monitoring & alerting
- Unlimited helpdesk (remote & on-site)
- Patch management — OS & third-party apps
- Microsoft 365 management
- Next-gen firewall management
- Backup monitoring & reporting
- SLA-backed response times
- Quarterly business reviews
Managed IT + Security
Full IT management with a built-in cybersecurity stack.
- Everything in Core IT, plus:
- Blackpoint Cyber EDR — 24/7 SOC monitoring
- Proofpoint email security & anti-phishing
- MFA enforcement & Conditional Access
- Microsoft 365 security hardening
- Device encryption (BitLocker)
- Immutable backup & tested DR
- Security awareness training
- Cyber insurance questionnaire support
CyberSecure Pro
Enterprise-grade security for regulated industries.
- Everything in Managed IT + Security, plus:
- SIEM log aggregation & correlation
- Advanced threat hunting
- Compliance documentation (HIPAA, GLBA, CMMC)
- Zero Trust architecture planning
- Privileged access management (PAM)
- Monthly executive security report
- Incident response retainer
- Dedicated vCISO hours
Pricing Questions
Are there setup or onboarding fees?
Some engagements include a one-time onboarding fee for environment documentation, security baselining, and tool deployment. We'll be upfront about this in every proposal.
Is there a minimum user count?
We work best with businesses of 5 users or more. Some services have minimums — our team will let you know during the assessment.
Can we add services over time?
Absolutely. Many clients start with Core IT and add the security stack as their needs evolve. Our model is designed to scale with your business.
Do you offer month-to-month agreements?
We offer both month-to-month and annual agreements. Annual agreements typically come with better pricing.
What's included in "unlimited helpdesk"?
All end-user support requests — hardware, software, Microsoft 365, printers, VPN, remote access — with no per-ticket charges. On-site visits are included within our service area.
Not sure which tier fits?
A 30-minute assessment gives us everything we need to build a precise quote for your environment.