Privacy Policy

Advanced Networks LLC ("Advanced Networks," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or submit information through our forms.

1. Information We Collect

We may collect:

A) Information you provide

Name, company name, email, phone number
Messages submitted through contact forms or portal access requests
Documents uploaded to the Client Portal (if enabled)

B) Information collected automatically

IP address, browser type, device identifiers
Pages visited and referral source
Approximate location (city/state level)
Cookies or similar technologies (for site performance and analytics)

2. How We Use Information

We use your information to:

respond to inquiries and provide requested information
schedule consultations and assessments
deliver requested resources (downloads)
provide portal access (approved users only)
improve site performance and user experience
protect against spam, fraud, and abuse
comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information with:

service providers who help operate our website, communications, or hosting
cybersecurity and fraud prevention tools (to stop spam and abuse)
legal or regulatory authorities if required by law
potential successors in connection with a merger or acquisition (if applicable)

4. Cookies and Analytics

We may use cookies and analytics tools to understand traffic and improve the site. You can control cookies through your browser settings. Blocking cookies may affect site functionality.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no system can be guaranteed 100% secure. Please do not submit sensitive personal information through website forms unless specifically requested through a secure method.

6. Client Portal Data

If you are an approved portal user:

portal access is restricted by authentication and authorization controls
documents and tickets are scoped to your organization
we maintain logs for security and audit purposes

7. Data Retention

We retain information as long as needed to:

respond to your request
maintain business records
meet legal, security, and compliance requirements

Spam or malicious submissions may be retained for security analytics and then deleted according to internal retention rules.

8. Your Choices

Depending on your location, you may have rights to:

request access to or deletion of your personal information
correct inaccurate information
opt out of marketing messages (where applicable)

To make a request, email: supportticket@anwsol.com

9. Children's Privacy

This website is not intended for children under 13, and we do not knowingly collect information from children.

10. SMS/Text Messaging & Mobile Communications

When you provide your mobile phone number to Advanced Networks LLC — including verbally during a phone call with our AI receptionist or staff — you consent to receive SMS text messages related to your request, such as appointment booking links, scheduling confirmations, and call follow-ups.

No Mobile Information Sharing:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message Frequency: Message frequency varies based on your interaction with us.

Message & Data Rates: Message and data rates may apply, depending on your mobile carrier and plan.

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a confirmation message and no further texts will be sent. For help, reply HELP or contact us at info@anwsol.com.

Carriers: Carriers are not liable for delayed or undelivered messages.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date will reflect changes. Continued use of the site after updates means you accept the updated policy.