Managed IT vs Internal IT Staff: What's the Better Choice?
Hiring internal IT staff feels like control. But when you run the numbers — and add security — a managed IT provider almost always wins on coverage, capability, and cost.
| Feature / Capability | Advanced Networks (MSP) | Internal IT Hire |
|---|---|---|
| 24/7 SOC monitoring & threat detection | ||
| EDR endpoint security on all devices | ||
| Email security (Proofpoint) | ||
| After-hours emergency response | ||
| Vacation / sick coverage | ||
| Patch management (OS + apps) | ||
| Microsoft 365 security hardening | ||
| Documented security policies | ||
| Cyber insurance compliance support | ||
| Monthly cost (20 users) | $4,200–$5,000 | $7,000–$10,000+ |
| Breadth of expertise | Full team | 1 generalist |
The Bottom Line
A single internal IT hire cannot provide 24/7 monitoring, specialized cybersecurity expertise, and consistent coverage. They get sick, take vacations, and have knowledge gaps.
An MSP gives you an entire team for less than the cost of one salaried employee — including nights, weekends, and advanced security tools.
Common Questions
Is managed IT really cheaper than hiring internally?
Almost always. A mid-level IT employee costs $70,000–$100,000/yr plus benefits. An MSP provides a full team for $3,000–$7,000/mo.
What if we already have an internal IT person?
Many clients use us alongside internal IT — co-managed IT. We handle security and complex issues while your person handles day-to-day requests.
Can an internal IT person provide 24/7 security monitoring?
No. 24/7 SOC requires a team. No single employee can provide round-the-clock threat detection.
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